Effective Date: 10/16/2024
Welcome to ELDCO Transportation (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://eldcotransportation.com. Please take a moment to read our privacy practices, and feel free to contact us with any questions or concerns.
1. Information We Collect
We collect various types of information to provide and improve our services, personalise your experience, and comply with legal obligations.
a. Personal Information
When you interact with our website, we may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (if applicable for bookings)
- Details of services you are interested in (e.g., School Transportation, Corporate Transportation, etc.)
b. Non-Personal Information
We also collect non-personal information which does not directly identify you. Which includes:
- IP address
- Browser type
- Device information
- Website usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide services, Such as processing your transportation bookings, inquiries, or service requests.
- To communicate with you: Responding to your questions, booking confirmations, or service updates.
- To improve our website: Analyzing website performance and user behaviour to enhance the user experience.
- To fulfil legal obligations: Complying with applicable laws and regulations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors or marketing agencies.
- Legal requirements: If the law requires, we may disclose your information to comply with a legal process, protect our rights, or prevent fraud.
- Business transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owners.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information about your website use. Cookies help us improve functionality and tailor your browsing experience. You can control your cookie preferences through your browser settings.
5. Data Security
We are committed to ensuring the security of your personal information. We use industry-standard encryption technologies and secure servers to protect your data from unauthorised access, alteration, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
- Access and update your information: You can request access to or update the personal data we hold about you.
- Request deletion: You can request to delete your personal information, subject to legal or contractual obligations.
- Opt-out of marketing communications: You can unsubscribe from marketing emails at any time by following the instructions in the email.
To exercise these rights, please get in touch with us at info@eldcotransportation.com or call +3472456226.
7. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please get in touch with us, and we will promptly take steps to delete such data.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please get in touch with us:
ELDCO Transportation
79038 Ridgehaven RoadLancaster, SC 29720
Phone: +3472456226
Email: info@eldcotransportation.com